Booking and Information

You can book your place on our training courses online or by requesting a booking form (places cannot be guaranteed until you have received an email booking confirmation). All required fields must be completed .

Our training is funded/subsidised by Cheshire East Lifelong Learning from the ESFA, as such we require your date of birth (this is to confirm you are over 19 years of age and eligible for funding). If this information isn't provided we reserve the right to charge you the full course fee/ cancel your place on the course. 

If you would like further information about how your data is used/ stored please contact us. This information is also provided via our online booking form.

Cancellation

We run as many courses as possible at a low cost to support local groups and organisations and we will often run them at a low minimum number.
If you have booked onto a training session and cannot attend we would appreciate as much notice as possible either by telephone or email. This is so that the place can be offered to another organisation.

If you cannot attend you may delegate another person to attend in your place, please contact us with details of the person attending as soon as possible. In this case your organisation will not be charged a cancellation fee.

CVS/ Partner Courses

If you wish to cancel a place on a CVS Cheshire East training course we require a minimum of 5 working days’ notice before the course date. By booking on a course you are agreeing to the cancellation terms below:

Courses with a fee: If you cancel with less than 5 working days’ notice or do not attend we will invoice your organisation the full fee for the course.

Free courses for members: If you are booked onto a free course and cancel without 5 working days’ notice or do not attend your organisation will be invoiced an administration fee of £20 per person.

Cancellation of training courses

Occasionally we may have to cancel sessions due to low numbers or other circumstances, should this happen we will endeavour to let you know with as much notice as possible.
Please ensure that you complete full contact details when enrolling for any courses. Where possible cancelled courses will be re-arranged for an alternative date.

Terms & Conditions

We provide our training courses at as low cost as possible for both CVS Cheshire East Members and Non-Members. Many courses for CVS Cheshire East Members are free of charge, and charged courses are offered at a discount. Membership for Voluntary, Community and Faith Sector groups is £45 per year, per organisation, find out here about becoming a member.
We try to ensure that charged courses will be priced at competitive rates to allow as many groups as possible to access our training (please refer to each course for individual prices). 

Payment for chargeable courses

We accept cheque or cash payment on the day of the course. Please make cheques payable to CVS Cheshire East. Otherwise invoices will be sent following the course via email (please ensure we have the correct organisational email when booking). If the course is being delivered by a partner/ external provider the payment details may vary - you will be advised following your booking as part of the confirmation. Payment is required within 30 days of invoice. Late payments may be subject to an interest charge at 8.5% of the total amount due.
Booking a place on a course is your agreement to pay.

For more information about any of our courses and to request a hard copy booking form, please email enquiries@cvsce.org.uk or call 01270 763100.