Working from home, Morton Hall Community Centre is looking for a Booking Secretary who will promptly answer booking enquiries and show prospective bookings our range of facilities.
Working mainly from home, hours to suit using own IT equipment,
An opportunity to use your existing skills by joining us a Volunteer Booking Secretary so that everything runs smoothly at the Hall, for the benefit of the local community, maximising our potential revenue so that this is ploughed back in better facilities. Able to work with the minimum of supervision, you should be a good communicator and computer literate, along with a high degree of accuracy and professionalism.
It is not expected that evening or weekend work will be required, but you will need a good sense of humour, good customer care skills, and enthusiasm for this every changing role and its varying enquiries, and the various challenges this role brings, ensuring that maximum revenue is achieved.
We are currently updating our website and re- designing our booking systems, and terms and conditions to simplify the earlier processes that had to be followed hopefully streamlining this role.
There may be occasions when prospective hirers ask to be shown around our facilities to select the most suitable meeting space for their requirements, but only at a convenient time for you, the Hall, and the prospective hirer. Also greeting the hirer on their first session. (Should you not live nearby, other arrangements could be made for this aspect of the role.)
Computer literate and high accuracy and attention to detail
Good Sense of Humour
Patience and enthusiasm
Willing to respond to booking enquiries within 24 hours Monday to Friday
Travel outside Macclesfield to Events and Training. Approved expenses for office supplies and postage.
A Role Descriptor
One to one support from our Volunteer IT Specialist, our other Volunteer Booking Secretary and the Volunteer Chair.
An Induction Pack
Induction into our booking systems
Health and Safety Training
Lone Working Training
Relevant CVS Short courses